Tag: Don Shaughnessy

What Customers Value


Customers value many things.  Comfortable chair, good lighting, phone calls returned, reports written in their language, reasonable competence, regular reporting, and on and on. These are like symptoms.  They are what they see.  They are not the driving force of satisfaction. If you don’t… Continue Reading “What Customers Value”

Precision Adds Little Value


Financial plans don’t work out unless all the participants are motivated, knowledgeable and able to use the packaged tools that make the transactions easier. Sometimes people get caught up in precision and that seldom provides much value. Over long time frames, people want conceptual… Continue Reading “Precision Adds Little Value”

Time Competence


A key strategic skill is time competence. That is the ability to balance the future, the present and the past. Some people are completely living in the present. There is an argument that today many young adults fit there. Eckhart Tolle has made a… Continue Reading “Time Competence”

Strategizing and Planning


Strategizing/planning problems derive from the inherent human bias to action.  People tend to start with tactics, (the thing you do to impose your strategic vision) before they have fully developed their strategy. This form of carelessness can destroy your financial plan or in the… Continue Reading “Strategizing and Planning”

What Do We Know?


For the past week or so, one of my cousins and I have been batting around the value of  holding gold in one’s portfolio.  He puts high value on it, I put little value on it.  He thinks I am wrong, I think he… Continue Reading “What Do We Know?”

How To Give Away The Taxes Your Estate Owes


If you intend to benefit a favored charity upon your death, life insurance is a fertile area for research. If you have liquid assets set aside to meet estate obligations and are in good health, you might find this example interesting. If you are… Continue Reading “How To Give Away The Taxes Your Estate Owes”

Common Sense


Will Rogers once said, “Just because something is common sense, doesn’t mean it will be common practice.” I took a quick look on the internet for more quotes about common sense, and found many. Interesting though, few of the authors were active after 1925.… Continue Reading “Common Sense”

Action or Activity


Any hockey coach will tell you that successful hockey is about tendencies and unforeseeable events.  The method of achieving success is to try to create positive situations and to be prepared for a mistake by the opponent while avoiding careless mistakes yourself.  You do… Continue Reading “Action or Activity”

Does Your Business Model Rely On Knowledgeable Customers?


In the early ’90’s I had lunch with two executives in the Toronto movie production business and my late friend Doug Dales, who supplied equipment to the movie industry. All were interested in and had interests in satellite delivered TV. The meeting was about… Continue Reading “Does Your Business Model Rely On Knowledgeable Customers?”

The KISS Approach


Some time ago, someone suggested that the KISS method (Keep It Simple Stupid) was a desirable presentation approach for financial products. They could be right but I wonder for how long. It might be a starting point, but it cannot last. “You should make… Continue Reading “The KISS Approach”

%d bloggers like this:
%d bloggers like this:
%d bloggers like this:
%d bloggers like this:
%d bloggers like this:
%d bloggers like this:
%d bloggers like this:
%d bloggers like this:
%d bloggers like this:
%d bloggers like this: